Thank You!
Thank you for taking the time to fill out your support request. Our support team will review your request and get in touch with you shortly. In the meantime, we would like to remind you of our standard SLA so you know when to expect a response from us.
Change Requests
72 Hours
Our team will get in touch to discuss your requirement. This can take anywhere from 24 hours to 72 hours depending on the request itself.
System Issues & Bugs
24 Hours
We endeavour to resolve bugs quickly. Our support team will assess the issue and provide you with a workaround or a fix within 24 hours.
Emergency
1 Hour
Our support team will immediately investigate and provide you with an update as soon as possible. You can expect to hear from us within 1 hour.